Explore the debate over who's responsible for customer understanding—product managers or developers—and discover practical strategies like support rotations, including the 'why' in tasks, and observing user tests to bridge the gap.
When professionals leave us confused, AI chatbots are filling the communication gap. Discover the psychological reasons why AI can feel more empathetic and informative than human experts, acting as a perfect "mirror" to our concerns without human bias.
A deep dive into the skills and professions that are most resilient to AI automation, from skilled trades and emotional intelligence to high-level strategic thinking and niche expertise.
Guidance for managers on addressing underperformance in long-term employees who appear cooperative but don't deliver. Explore root causes like burnout or disengagement, and learn strategies from empathetic dialogue to formal PIPs.
A Hacker News discussion offers practical advice for parents of a 5-year-old who hits when frustrated, covering professional help, school collaboration, and home techniques to build self-regulation and empathy.