Product Development

Explore the debate over who's responsible for customer understanding—product managers or developers—and discover practical strategies like support rotations, including the 'why' in tasks, and observing user tests to bridge the gap.

Discover why focusing on user problems like toxicity and context collapse, rather than just adding features, is crucial for the success of any new social network. Sometimes, the best feature is the one you remove.

Explore insights from developers on navigating the tricky decision of when to release a product, balancing perfectionism with the need for user feedback and iteration.