Customer Centricity

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Beyond Code: Building Sustainable Software Startups in the AI Era

January 26, 2026

Explore whether starting a software company is still viable given low moats and AI. Discover key strategies for building defensible, customer-centric businesses beyond just the code.

Software Startups Startup Moats Ai Technology Product-Market Fit Customer Centricity Niche Strategy Organizational Agility Problem Solving Business Strategy Bootstrapping