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Uncover the business logic behind aggressive design decisions, like forced engagement tactics, in 'free' digital services. This analysis explores the tension between corporate profit motives and user experience, and the long-term impact on loyalty.
December 20, 2025
The abrupt shutdown of DALL-E Labs led to the loss of user image generations and sparked debate over OpenAI's data integrity practices. This incident serves as a crucial reminder about the impermanence of third-party services and the importance of data backups.